Dental Care for Special Needs and Medically Complex Patients

Finding a dental practice equipped to care for patients with special needs or complex medical conditions can be challenging. At TrueSmiles Dental, Dr. Masud brings extensive hospital-based and clinical experience treating patients with a wide range of health considerations. We understand that every patient is unique, and we take the time to adapt our approach to meet your individual needs.

Patients throughout Tonawanda, Buffalo, Amherst, and Western New York choose TrueSmiles for compassionate, knowledgeable care that considers the whole person—not just the teeth.

Who We Serve

We welcome patients of all abilities and health backgrounds, including:

• Patients with developmental disabilities — Including autism spectrum disorders, Down syndrome, cerebral palsy, and others
• Patients with sensory sensitivities — We can adapt our environment and approach to reduce sensory overload
• Patients with physical disabilities — Our office is accessible, and we accommodate mobility needs
• Patients with anxiety or dental phobia — A gentle approach and clear communication can make all the difference
• Medically complex patients — Including those with heart conditions, diabetes, organ transplants, cancer treatment, blood disorders, and patients on anticoagulation therapy
• Patients on complex medication regimens — We coordinate with your medical team when needed

Our Approach

We take a patient-centered approach that prioritizes comfort, communication, and collaboration. Before your first visit, we'll gather information about your needs so we can prepare appropriately. During your visit, we'll go at your pace, explain each step, and make adjustments as needed to ensure a positive experience.

For patients with complex medical conditions, Dr. Masud's background in oral medicine and hospital-based dentistry means she understands how medical issues can affect dental care—and how dental problems can impact overall health. We coordinate with your physicians when appropriate and take a comprehensive view of your care.

Communication Is Key

Please let us know about any special considerations when you schedule your appointment. The more we know about your needs, preferences, and concerns, the better we can prepare to make your visit successful. Parents and caregivers are welcome to accompany patients and participate in discussions about care.