Frequently Asked Questions
Quick answers to common questions about our practice and dental care.
General
Most patients benefit from cleanings every six months. If you have gum disease, a history of frequent cavities, or certain medical conditions, we may recommend more frequent visits—typically every three to four months.
Yes! We welcome new patients of all ages. Visit our New Patients page to learn what to expect at your first visit, or call (716) 424-0025 to schedule an appointment.
During business hours, call (716) 424-0025—walk-ins are welcome when possible. After hours, for severe swelling, trauma, or uncontrolled bleeding, go to the nearest emergency room. For urgent guidance after hours, call 860-967-7521.
Yes, we provide gentle pediatric care focused on prevention, comfort, and building healthy habits early. We welcome children of all ages.
We serve patients from Tonawanda, Buffalo, Amherst, Kenmore, Williamsville, Cheektowaga, Niagara Falls, Wheatfield, Clarence, and throughout Western New York.
Insurance & Payment
We work with many dental insurance plans. Please bring your insurance card to your visit, and our team will help you understand your benefits. Call us at (716) 424-0025 to verify if we accept your specific plan.
We accept cash, personal checks, and all major credit cards. Payment is due at the time of service unless other arrangements have been made.
We believe everyone deserves quality dental care. If you don't have insurance, talk to us—we can discuss your options and help you create a treatment plan that works within your budget.
Appointments & Procedures
You can request an appointment online or call us at (716) 424-0025. We'll work with you to find a convenient time.
Please bring your photo ID, insurance card (if applicable), list of current medications, and any relevant medical records or dental X-rays from previous dentists.
We focus on creating a calm, comfortable environment with gentle techniques and clear communication. If you're anxious about dental visits, please let us know—we can go at your pace, explain each step, and take breaks as needed. For patients who may need additional help, we can discuss available options.
Yes. Digital X-rays use significantly less radiation than traditional film X-rays—typically 70-90% less. We take X-rays only when clinically necessary and always use proper protective measures.
Have a Question We Didn't Answer?
Contact us and we'll be happy to help.