Emergency Dental Care When You Need It Most

Dental emergencies can happen at any time—and when they do, you need a dentist you can trust to provide prompt, effective care. At TrueSmiles Dental, we understand the urgency of dental emergencies and make every effort to see patients quickly when they're experiencing acute pain, trauma, or infection.

Patients throughout Tonawanda, Buffalo, Amherst, Kenmore, Williamsville, Cheektowaga, and Western New York can count on our team for compassionate emergency dental care. We'll assess your situation, address your immediate needs, and develop a plan to resolve the underlying problem.

What Counts as a Dental Emergency?

A dental emergency is any situation that involves severe pain, uncontrolled bleeding, trauma to the teeth or mouth, or signs of infection. If you're unsure whether your situation is an emergency, it's always better to call—we can help you determine the appropriate level of care.

Common Dental Emergencies

• Severe toothache or dental pain — Intense, persistent pain may indicate infection, abscess, or advanced decay.
• Knocked-out tooth — Time is critical. Handle the tooth by the crown (not the root), keep it moist, and get to a dentist within 30 minutes if possible.
• Cracked, chipped, or broken tooth — Depending on severity, this may require immediate treatment to prevent further damage or infection.
• Lost filling or crown — An exposed tooth is vulnerable to damage and sensitivity.
• Abscess or infection — Facial swelling, fever, or a pimple-like bump on the gums may indicate a serious infection requiring urgent attention.
• Uncontrolled bleeding after extraction or trauma — Some bleeding is normal, but persistent bleeding needs professional attention.
• Dental trauma from accident or injury — Any injury to the mouth, teeth, jaw, or gums should be evaluated promptly.

What to Do During a Dental Emergency

During Business Hours

Call us immediately at (716) 424-0025. We schedule same-day emergency appointments whenever possible and will make every effort to see you quickly. Please note: All appointments are by scheduling only—we do not accept walk-in emergencies, but we prioritize getting you in the same day when you call.

After Hours

For urgent guidance after hours, call our emergency line at 860-967-7521. We can provide advice on managing your symptoms until you can be seen.

For severe emergencies involving difficulty breathing, severe swelling affecting your airway, uncontrolled bleeding, or facial trauma with suspected fractures, go directly to the nearest hospital emergency room.

Managing Pain Until Your Appointment

While waiting to see us, there are steps you can take to manage discomfort:

• Take over-the-counter pain relievers as directed (avoid aspirin if there's bleeding)
• Apply a cold compress to the outside of your cheek to reduce swelling
• Rinse gently with warm salt water
• Avoid very hot or cold foods and drinks
• Don't apply aspirin or any medication directly to the gums

Our Approach to Emergency Care

We know that dental emergencies are stressful. Our priority is to get you out of pain quickly while providing the care you need. When you come in for an emergency visit, Dr. Masud will evaluate your condition, explain what's happening, and discuss treatment options. We focus on addressing immediate symptoms while developing a plan for complete resolution.

Depending on the situation, emergency treatment may include pain relief, infection management with antibiotics, temporary or permanent restorations, tooth extraction when necessary, and referral to a specialist when appropriate.